I.T. working for YOU

Sometimes things stop working. You delete a file. You get a popup. A program crashes. If you don’t have IT support, it can make you feel like ripping your hair out.

We recognize that there is no single solution that makes your systems secure. By using a combination of anti-virus software, web browsing protection, and security updates, along with a quality firewall and E-mail protection, we can provide a full suite of security solutions. Our network monitoring service alerts us when there’s a problem so our technicians can start fixing it right away.

ECare from Esh Computer Center lets you focus on your customers with the peace of mind that comes from knowing your servers, computers, and network are in professional hands.

Not a business? Click here to check out our ECare for Homeowner plans!

Help Desk

Having someone to call when you need help is important. With ECare, we offer email, phone, and remote support to help get your issue resolved quickly so you can return to taking care of your customers.

Managed Anti-Virus

Bit Defender Anti-Virus
With Managed Anti-Virus from Esh Computer Center, you get the very best protection coupled with our remote monitoring system to make sure your protection is always up and working.

Web Protection

Web Protection
Web Protection from Esh Computer Center helps protect you against viruses, malware, phishing attempts, spyware, adware, spam, and more BEFORE it gets onto your network by blocking websites & content that are known to be high risk. Web Protection can also provide content filtering to keep your employees focused and productive.

Patch Management

Patch Management
Over 90% of all security vulnerabilities can be prevented by keeping your computer and software up to date! Patch Management helps protect your network by keeping everything up to date. We support ALL updates for Microsoft Windows, Office, Exchange, and many more!

Online Backup

Online Backup
Your data is critical and very important to you. That is why we offer both local and cloud-based backup solutions to securely save your data. So if the worst should happen, you know your data is secured. And as always, your backups are being monitored by our support staff to verify that they are functioning correctly, giving you peace of mind that your data is safe.

Remote Management

Remote Management
Remote management is the core of the ECare plans. With it we can proactively monitor on your network to identify and resolve problems quickly, often times without needing an on-site visit.

See our New 2017 ECare Plans

Ask your sales rep which plan is right for you.

Feature Monitoring Only Silver Gold Platinum
(EBMS Only)
Monitoring & Alerting of PC's by Esh Computer Center Yes Yes Yes Yes
Managed Antivirus Yes Yes Yes Yes
Web Protection Yes Yes Yes Yes
Patch Management Yes Yes Yes Yes
TakeControl for remote help desk support Yes Yes Yes Yes
Unlimited phone or remote help desk support * No Yes Yes Yes
Unlimited on-site tech support * No No Yes No
Quarterly planning meetings No No Yes No
Regular scheduled service visits No No Yes No
Unlimited phone or remote EBMS Support * No No No Yes

* Help Desk & Tech support included in Platinum, Gold, and Silver plans only covers fixing an existing configuration or setup during business hours and does not include new projects, computers, after-hours/emergency support, etc

Backup Solutions:

  • Managed Online Backup
    • Cloud based entire PC/server backup
  • Replibit Backup & Disaster Recovery
    • Full Cloud and local backup solution
    • Local appliance that can virtualize a backup image as a temporary server

ESync: File sync program that lets customer's sync files among PC's, servers, laptops and mobile devices. (A Dropbox for business solution.)

ESpam – spam/virus email filtering

For more information or to get a quote, please contact our sales team via email (sales@eshcom.com) or by phone (717-442-1080)